Terms of Use

Last Updated: April 2026

These Terms of Service govern your access to and use of https://thegrocerymarkt.com and all products, content, features, and services offered by GroceryMarkt (“we”, “us”, or “our”).

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced on this website. If you do not agree with these Terms, you should not access or use our website or services.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any applicable laws while using our website.

You must not transmit viruses, malware, or any harmful code. Any violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time, where permitted by law.

You agree not to copy, reproduce, sell, resell, or exploit any part of our website or services without our written permission.

The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.

3. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all information, including product descriptions, prices, availability, images, or other content, is always complete, accurate, current, or error-free.

Any reliance on the material on this website is at your own risk.

4. Products, Prices and Availability

Prices for our products are subject to change without notice.

We reserve the right to modify, discontinue, limit, or refuse the sale of any product or service at any time.

Certain products may be available in limited quantities and may be subject to return or refund only according to our Return & Refund Policy.

We make every effort to display product images and colors accurately, but we cannot guarantee that your device display will show colors exactly as they appear in real life.

5. Orders, Billing and Account Information

We reserve the right to refuse, cancel, or limit any order placed with us. This may include orders that appear to be incorrect, fraudulent, placed by resellers, or otherwise suspicious.

You agree to provide current, complete, and accurate purchase, billing, delivery, and account information for all purchases made on our website.

You are responsible for keeping your account information, including your email address, delivery address, and payment details, accurate and up to date.

6. Delivery and Fresh Products

Because GroceryMarkt sells grocery and fresh food products, delivery times, product availability, and product quality may be affected by stock levels, supplier availability, weather, traffic, or other operational factors.

Fresh items such as fruits, vegetables, chilled, or frozen products may naturally vary in size, color, shape, ripeness, and appearance.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Perishable products such as fresh fruits, vegetables, chilled items, and frozen products may not be eligible for return unless they are damaged, spoiled, incorrect, or unfit for consumption at the time of delivery.

8. Third-Party Services and Links

Our website may include links to third-party websites, tools, payment providers, delivery partners, or other services that are not owned or controlled by GroceryMarkt.

We are not responsible for the content, privacy practices, terms, accuracy, or availability of any third-party websites or services.

Your use of third-party services is at your own risk and may be subject to the terms and policies of those third parties.

9. User Comments, Reviews and Feedback

If you submit reviews, comments, suggestions, feedback, or other content to us, you agree that we may use, edit, publish, or display such content where permitted by law.

You agree that your submissions must not be unlawful, abusive, defamatory, misleading, offensive, or infringe the rights of any third party.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, delivery charges, availability, or delivery times.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

12. Prohibited Uses

You are prohibited from using our website or services:

• For any unlawful purpose
• To violate any applicable laws or regulations
• To infringe our intellectual property rights or the rights of others
• To submit false or misleading information
• To upload or transmit viruses, malware, or harmful code
• To spam, phish, scrape, crawl, or collect personal information of others
• To interfere with the security or functionality of our website

We reserve the right to terminate your access to our services for violating any prohibited use.

13. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will be uninterrupted, secure, timely, or error-free, or that any defects will be corrected.

You use our website and services at your own risk.

14. Limitation of Liability

To the maximum extent permitted by applicable law, GroceryMarkt shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our website, services, or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

15. Indemnification

You agree to indemnify and hold GroceryMarkt harmless from any claim, demand, loss, liability, or expense arising from your breach of these Terms or your violation of any law or rights of a third party.

16. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms.

You may stop using our services at any time.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Germany.

The competent courts in Munich, Bavaria, Germany shall have jurisdiction where legally permitted.

19. Changes to These Terms

We reserve the right to update, change, or replace these Terms at any time by posting the updated version on our website.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

20. Contact Information

Questions about these Terms of Service should be sent to us at:

📧 Email: grocerymarkt2015@gmail.com
📞 Phone: +49 1725403419
📍 Address: Laurinweg 15, 85521 Ottobrunn, Germany